Warranty

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Royer Labs limited warranty

R-121, R-121 Live, R-122MKII, R-122MKII Live, R-122V, SF-2, SF-12, SF-24, SF-24V

Royer Labs warrants all Royer products sold by Royer Labs’ authorized dealers and/or distributors worldwide with the following terms and conditions.

Warranty period

• 10-year full warranty coverage on materials, workmanship, and finishes to the original owner.
• Ribbon Element – First re-ribbon free to the original owner within one year of purchase.
• Extended Ribbon Element policy – First re-ribbon free within five years of purchase if the microphone is registered by the original owner within one year of purchase. Microphones must be registered within one year of purchase for extended ribbon element warranty coverage.

Scope of warranty

From the date of original purchase and for the respective periods specified above, Royer Labs agrees to repair all Royer Labs products which are defective in material and workmanship.

Exclusions

This warranty does not apply in the event of the following:

1. Defects or damage caused by accident, fire, flood, lightning or other acts of nature.
2. Defects or damage caused by abuse, misuse, negligence or failure to observe the instructions contained in the owner’s manual furnished at the time of original purchase.
3. Products that have been altered or repaired by anyone other than a Royer Labs authorized service facility. This warranty applies to the original owner only and is not transferable.
4. Normal wear and tear of the finish.

Obtaining warranty service

Warranty service is provided by Royer Labs or Royer Labs authorized repair facilities. To request warranty or repair service, submit a repair request on our Repair and service page.

The product(s) must be returned in original packaging, or packaged as shown in the Repair & Service section of our website.

Royer Labs is not responsible for warranty or service-related shipping charges.

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Royer Labs R-10 (& R-101) limited warranty

Warranty period

• The Royer R-10 is warranted for a period of 10 years from the date of purchase to the original owner.
• Ribbon Element – First re-ribbon free to the original owner within one year of purchase.
• Extended Ribbon Element policy – First re-ribbon free within five years of purchase if the microphone is registered by the original owner within one year of purchase. Microphones must be registered within one year of purchase for extended ribbon element warranty coverage.

Customer pays all shipping charges.

PLEASE RETAIN YOUR ORIGINAL BILL OF SALE AS YOU WILL NEED TO PRESENT IT SHOULD YOU REQUIRE SERVICE UNDER THIS WARRANTY.

TO VALIDATE THIS WARRANTY, THE REGISTRATION CARD AND A PHOTOCOPY OF THE SALES RECEIPT FROM AN AUTHORIZED ROYER DEALER MUST BE ON FILE WITH ROYER LABS.

Exclusions

This warranty does not cover the following:

1. Defects or damage caused by accident, fire, flood, lightning or other acts of nature.
2. Defects or damage caused by abuse, misuse, negligence or failure to observe the instructions contained in the owner’s manual furnished at the time of original purchase.
3. Damage caused during shipping or handling.
4. Products that have had their serial numbers altered or removed.
5. Products purchased in “AS-IS” (used) condition.
6. Products that have been altered or repaired by anyone other than a factory authorized service station.

Obtaining warranty service

Warranty service is provided by Royer Labs or Royer Labs authorized repair facilities. To request warranty or repair service, submit a repair request on our Repair and service page.

Product must be returned in original packaging, or packaged as shown in the Repair & Service section of our website.

Royer Labs is not responsible for warranty or service related shipping charges.

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dBooster limited warranty

Warranty period

1-year unconditional warranty, repair or replace at Royer’s option.

Sling-Shock shock mount limited warranty

10-year unconditional warranty, repair or replace at Royer’s option.